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NEW! User Groups — Save Hours on Multi-User Assignments and Processes

Create reusable User Groups to assign tasks, add processes to active workflows, send surveys, and share files—saving hours every week. It’s a new, faster way to manage collaboration across your Trisk workspace.

Simplify Collaboration with User Groups

What’s New

A new User Groups tool is now available, allowing workspace admins (Tenant Users) to create and manage groups that bring together anyone in your ecosystem—internal teams, clients, and guest collaborators alike.

Groups can be reused across the platform, streamlining everyday actions such as:

  • Surveys: Send a survey to a group rather than selecting each participant.
  • Workflow Templates: Assign tasks or send communications to a group.
  • Garage: Share files with a group, and every member receives access automatically.
  • Task Lists: Filter tasks by group to focus on a specific team.
  • Client Profiles: Add or assign users in groups.

All group actions respect your role-based permissions, ensuring secure and controlled collaboration.

How It Works

Workspace admins (Tenant users) with the permissions can now create and manage groups in the Main Menu → Governance → Users → User Groups tab.
Trisk User Groups dashboard showing organized groups of internal users, clients, and guest collaborators—helping accounting firms, law practices, consultants, and insurance teams streamline task assignments, automate surveys, and manage role-based access across multi-user workflows.

Create a Group: Add a name and description, then select users you want to add to the group, including guest collaborators.

Manage Members: Add or remove users anytime.

Apply Groups Across the Platform: Once created, groups become reusable wherever you assign tasks, share files, or send communications.

Trisk “Create Group” panel showing fields for group name, description, and user selection—allowing professional service firms to build reusable teams for automated task assignments, survey distribution, file sharing, and secure collaboration with internal staff, clients, and guest users.

Each time you select/assign a group, the platform automatically applies the same settings to every member—saving time, ensuring consistency, and reducing the chance of human error.

Important Notes

❗️ Removing a user from your Trisk workspace automatically removes them from all groups.

❗️ The User Groups tool is permission-based. Manage who can view, create, or delete groups under Main Menu → Governance → Roles and Permissions.
These permissions ensure that group creation and management remain secure and role-based across your workspace.

Real-World Use Cases

Survey Distribution
Trisk Survey send-out screen showing User Groups selected as recipients, enabling accounting, legal, consulting, and insurance teams to distribute surveys to entire departments or client groups at once with shared due dates for streamlined data collection.

When sending a Survey, select a saved group — like John’s Clients (CFO) or Mike’s Clients (Marketing) — instead of adding each recipient one by one. All members receive the form automatically, with shared or individual due dates.

Workflow Assignments

Trisk Workflow Template screen displaying group-based task assignment with configurable Read, Write, and Submit permissions—allowing CPA firms, law practices, consultants, and insurance teams to automate multi-user task assignments while maintaining strict permission controls.

In Workflow Templates, assign tasks to entire groups at once. Choose a group (e.g., Mike’s Clients – Marketing) and set their permissions — Read, Write, or Submit — in a single action.

Workflow Communications

Trisk Communication task configuration showing a User Group selected as the message recipient, enabling automated follow-up emails to each member of marketing, finance, or client teams without manual duplication—ideal for professional service operations.

Trisk workflow execution page listing separate communication tasks automatically generated for each user in a selected group—supporting scalable follow-up, audit trails, and communication visibility for accounting, legal, consulting, and insurance firms.When creating a Communication task, you can now select a group as the recipient. We automatically execute separate communication tasks for each group member — no manual duplication needed. 

Task List Filtering
In Task Lists, you can now filter by groups. Quickly view tasks assigned to e.g., John’s Clients (CFO) or Kate’s Clients (HR) to stay focused on specific teams or departments.

Client Profile → Users
Add existing and newly invited users directly to existing groups using the new Add to a Group button in Main Menu → My Clients/All Clients → Users Tab. 

Trisk showing the “Add to a group” option, enabling professional service teams to quickly place internal staff, clients, and guest collaborators into predefined groups for streamlined assignments, file sharing, and workflow automation.

Garage File Sharing
Share any document — such as Contracts 2025 — with a group (e.g., Legal Team) so all members receive immediate access.

Task File Sharing
When sharing files within a Task, every group member assigned to the task gains access automatically, maintaining consistency and control.

Why It Matters

For professional-service teams, time is often lost not in the work itself, but in the coordination around it. Every extra click to assign, share, or send – multiplies across clients and departments.

With User Groups, those manual steps disappear. You set access once, and we handle the rest—keeping communication aligned, permissions consistent, and collaboration effortless.

It’s faster task management with control, clarity, and confidence at scale.

Add Processes for Entire User Group in One Action

When you’re working inside an active workflow, it’s common to start the same step for several people: sending a Verification Form to every manager, launching an Interview stage for a review panel, or assigning follow-up tasks to an entire client team.

Previously, this meant adding processes one by one.
Now, it happens in a single step.

With this update, you can select a User Group, and the platform automatically creates a separate process for each member. It’s the fastest way to start multiple processes at once — without repetition or missed assignments.

Trisk “Add Process” screen showing the option to select a User Group as the assignee, enabling accounting, legal, consulting, and insurance teams to automatically generate separate workflow processes for each group member—eliminating repetitive manual setup.

What’s New

You can now choose a User Group when adding a new process during Workflow Execution. 

Select a group, and Trisk instantly generates individual processes for each member, complete with their own permissions, timelines, and tracking.
Multi-person steps become dramatically faster and far easier to manage.

How It Works

Add new processes as usual:

  • Workflow Execution -> Add process
  • Workflow Execution -> Task → Foldover → “Tasks” Tab Add process

In both flows, you’ll now see a Select Group as Assignee dropdown. Choose a group instead of selecting users individually.

Trisk interface displaying a modified User Group assignment with a notice and re-sync option, helping professional service firms maintain accurate, audit-ready workflow assignments even when group membership or assignees change mid-process.When you select a group:

  • You’ll see a preview of all processes that will be created for each group member.
  • You can adjust individual assignees or remove specific processes if needed.

Trisk Add Process summary showing individual workflow processes created for each member of a selected User Group—allowing accounting firms, law firms, consultants, and insurance teams to launch multi-person workflow stages instantly with consistent tasks, permissions, and due dates.

  • If you make changes, we’ll show you that the group was modified. Click a Re-sync option to instantly restore the original group setup.

We also protect you from invalid assignments:
If a group includes users who can’t receive a specific task type (e.g., guest users), you’ll see a clear warning, and only eligible members will be assigned.

Why It Matters

Adding a single process isn’t hard. Repeating the same step five, ten, or thirty times is.

This update eliminates:

❌ manual duplication
❌ risk of forgetting someone
❌ inconsistent assignments

And replaces it with:

✅ one selection
✅ perfect consistency
✅ clean, reliable process launches at scale

It’s faster, more precise, and more reliable — especially for teams managing complex, multi-person workflows.


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